About Pending

Pending is the AI‑powered transaction platform that transforms how real estate gets done.

Why We Exist

Every deal generates a mountain of contracts, disclosures, messages, and deadlines. Until now, agents, brokers, and coordinators had to juggle multiple systems — ZipForms for contracts, Dropbox for storage, DotLoop or Glide for collaboration, endless email threads, and sticky notes for dates.

Pending replaces that patchwork with a single, secure Deal Room. Here, documents, people, tasks, and timelines are not only organized — they’re automated.

AI Across the Deal Room

Pending uses AI/ML to enhance every phase of the transaction — from Offer → Contract → Due Diligence → Closing:

Extracts entities, key dates, and roles from contracts and disclosures.
Auto‑organizes every document into the right phase.
Turns deadlines and contingencies into tasks with reminders.
Powers real‑time notifications, autofill, and compliance monitoring.

Core AI Functions

Entity Extraction & Variables

Names, license numbers, addresses, prices, contingencies, deadlines, warranties — structured instantly for reuse.

Document Summarization

Three tiers (Highlights, Brief, Deep Dive) with plain‑language legal tooltips for clarity and confidence.

Autofill & Prefill

CAR forms pre‑populated from extracted variables; contacts type‑ahead from global + personal lists.

Built for Teams & Consumers

Brokers: firm‑wide compliance dashboards, license revalidation every 14 days, branded closing packages.
Agents: less admin, faster offers, AI‑powered support.
Transaction Coordinators: no more flipping through 40‑page RPAs — AI generates tasks and flags issues.
Buyers & Sellers: simple summaries, clear timelines, and a lifelong digital vault of their closing records.

Architecture & Stack

Pending is built on a hybrid AI stack — OpenSearch for vector retrieval, a self‑hosted DeepSeek model for Q&A and summarization, and GPT fallback for edge cases. This architecture keeps responses fast, accurate, and cost‑efficient while protecting sensitive client data.

Headquartered in Santa Barbara, CA, Pending is designed for scale, security, and compliance — delivering SOC 2‑ready, encrypted, role‑based access for brokerages of every size.